At Mercy Health Urgent Care, we care about our patients. See what our patients are saying about us.
As a parent who was out of town and taking my 14 month old to urgent care for the first time, I couldn’t have been more impressed. The facility was clean and everyone we encountered was helpful, knowledgeable and friendly. From the registration desk to being seen and then to receiving our child’s medicine at the pharmacy probably took a total of 45 minutes. We will definitely keep them in mind if we ever need urgent care services again in the Rockford area. Thank you for making this a painless experience!Chelsea P.
Came in and got seen right away. Jacob B was AMAZING with my 5yo and made him feel safe, listened to and cared about during what was a very scary (for him) ordeal. I was absolutely blown away with the rapport he built with us in such a short amount of time.Christine G.
We had a great experience at Mercy Health Urgent Care! Both of my granddaughters had been very ill with the flu and staff were so friendly, compassionate, professionally competent and even stayed beyond closing time to care for our girls! I would highly recommend this urgent care facility!Lois B.